Step 1 of 3 33% Tell us a little about youPhone number*Email How old are you?*-18-2425-3435-4445-5455-6465 or AbovePrefer Not to AnswerWhere do you stay?*What is your gender?*-MaleFemalePrefer Not to AnswerWhat is your employment status?*-Employed Full-TimeEmployed Part-TimeSelf-employedNot employed but looking for workNot employed and not looking for workHomemakerRetiredStudentPrefer Not to AnswerWhat is your marital status?*-SingleMarriedDivorcedWidowedNumber of children*Would you like to be added to one of our WhatsApp groups?*YesNoWould you like to be added to our email newsletter?*YesNo Tell us about our experience at MWOSHow often do you come to MWOS?*Every dayOnce a week2 to 3 times a weekOnce a month2 to 3 times a monthLess than once a monthWhere are you filling in this survey?*Which is your favourite MWOS branch? Why?*Which is your favourite, self-service or teller service? Why?*How satisfied are you with the following services at MWOS?Teller service*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedSelf service kiosks*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedBetting options*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedPayout time*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedBranch cleanliness*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedWhatsApp Groups*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedBetting support*Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedOn a scale of 1 to 10 how much do you trust MWOS?*1 - Very much2345678910 - Not at allWould you to recommend MWOS to a friend?*DefinitelyProbablyNot SureProbably NotDefinitely NotHave you experienced any fraud / poor service in a MWOS branch?*YesNoTell us more* Optional longer answersThis section is totally optional. If you have specific suggests / complaints please complete the relevant section.How can we improve your experience with MWOS?What's working for you and why?What can our employees do better?Do you have any additional comments or feedback for us?